Legal

Privacy Policy

Effective Date: August 7, 2026

Organization: Enduring Steps (“Enduring Steps,” “we,” “us,” or “our”)

Mailing Address: 4101 Dublin Blvd. Ste F 1099, Dublin, CA 94568

Email: info@enduringsteps.org

Phone: 415-825-0627

Enduring Steps respects the privacy of people who visit our website, communicate with us, participate in our activities, or support our charitable mission. This Privacy Policy explains the categories of information we may collect through our website and related online interactions, how we may use and disclose that information, and the choices available to you.

This policy applies to information collected through the Enduring Steps website and online services that link to this policy. Separate notices or agreements may apply to particular programs, applications, employees, volunteers, or offline activities.

1. Information We Collect

Information you provide to us may include your name, email address, telephone number, mailing address, communication preferences, donation or transaction details, information submitted through contact or registration forms, and other information you choose to provide.

When you make a payment or donation, payment information may be collected and processed by a third-party payment processor. Enduring Steps may receive transaction records, donor details, payment status, and limited payment-related information, but we do not intend to store complete payment-card numbers or sensitive card authentication data on our own website systems.

When you use our website, we or service providers supporting the site may automatically receive technical information such as IP address, browser and device information, operating system, referring pages, pages viewed, approximate location derived from IP address, dates and times of access, and interactions with website features. Cookies, pixels, local storage, logs, or similar technologies may be used where enabled by the website and its service providers.

2. How We Use Information

We may use information to process donations and transactions; provide receipts and acknowledgments; respond to inquiries and requests; administer programs, events, registrations, and communications; send newsletters, fundraising messages, and other communications consistent with applicable law and your choices; maintain and improve our website and operations; protect security and prevent fraud or misuse; keep appropriate organizational records; and comply with legal, regulatory, accounting, reporting, and contractual obligations.

3. Donor Privacy

Enduring Steps does not sell, rent, or trade donor personal information for another organization's independent marketing purposes. We do not send donor mailings on behalf of unrelated organizations in exchange for payment.

We may disclose donor or transaction information to service providers and professional advisers that assist with functions such as payment processing, communications, hosting, data management, accounting, security, or compliance, as reasonably necessary for those functions and subject to applicable law.

4. Cookies, Analytics, and Similar Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, preferences, analytics, embedded content, or other features. The particular technologies in use may change as the website is updated.

Your browser may allow you to block or delete cookies. Doing so may affect website functionality. Where applicable law or the website's configuration provides additional consent or preference controls, you may use those controls to manage nonessential technologies.

Because standards for browser-based privacy signals and “Do Not Track” settings continue to evolve, the website may not respond uniformly to all such signals unless required by applicable law or expressly indicated through a website privacy control.

5. How We Disclose Information

We may disclose personal information to vendors and service providers that perform services for us; professional advisers such as attorneys, accountants, auditors, or insurers; government authorities or other parties when reasonably necessary to comply with law, legal process, reporting duties, or to protect rights, safety, and security; and parties involved in an organizational restructuring, transfer, or similar transaction to the extent permitted by law.

We may also disclose information at your direction or with your consent. We do not represent that every service provider uses identical contractual terms; our relationships with providers are governed by applicable agreements and law.

6. Third-Party Websites and Embedded Services

Our website may link to or incorporate services operated by third parties. Those parties may collect information directly from you under their own privacy notices and terms. Enduring Steps does not control and is not responsible for the privacy practices or content of independent third-party services. We encourage you to review their policies before providing personal information.

7. Communications Choices

You may unsubscribe from promotional or fundraising emails by using the unsubscribe mechanism included in those messages or by contacting info@enduringsteps.org. We may still send non-promotional messages when appropriate, such as transaction confirmations, responses to requests, or legally required communications.

8. Access, Correction, Deletion, and Other Privacy Requests

Depending on where you live and the laws applicable to Enduring Steps and the particular information, you may have rights concerning access, correction, deletion, restriction, objection, or other treatment of personal information. Not all privacy rights apply in every circumstance or to every nonprofit organization.

You may submit a privacy request to info@enduringsteps.org. We may need to verify your identity and request before acting on it. We will respond as required by applicable law. We will not unlawfully discriminate against a person for exercising an applicable privacy right.

9. Children's Privacy

Enduring Steps' mission may involve services benefiting young people, but this general public website is not intended to knowingly collect personal information online directly from children under 13 without appropriate authorization or another lawful basis. If we learn that personal information was collected online from a child under 13 in circumstances requiring parental or guardian consent and such consent was not obtained, we will take reasonable steps to address the information as required by applicable law.

Parents or legal guardians who believe a child has provided personal information through the website may contact us at info@enduringsteps.org.

Program-specific collection involving minors may be governed by separate consent forms, notices, safeguarding procedures, or program requirements.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate organizational needs, including donor and financial recordkeeping, program administration, dispute resolution, security, and legal or regulatory compliance. Retention periods vary according to the type of information, the relationship involved, and applicable requirements. We may delete, anonymize, or securely dispose of information when it is no longer reasonably needed, subject to applicable retention obligations.

11. Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No method of internet transmission or electronic storage is completely secure, however, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, website, services, or legal requirements. We will post the updated policy with a revised effective date. If required by applicable law, we will provide additional notice or obtain consent for material changes.

13. Contact Us

Questions, privacy requests, or concerns may be directed to:

Enduring Steps

4101 Dublin Blvd. Ste F 1099

Dublin, CA 94568

Email: info@enduringsteps.org

Phone: 415-825-0627